Customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a clear and fair return process.

Eligibility for Returns

Products are eligible for return if they are damaged, defective, or incorrect at the time of delivery.

Return Request Timeline

Customers must report any issue within 48 hours of receiving the order. Requests made after this period may not be accepted.

Condition of Returned Items

Returned products must be unused, in their original packaging, and in the same condition as received.

Refund Process

Once the returned item is inspected and approved, refunds will be processed accordingly.

For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.

Non-Returnable Items

Certain items, including personal-use products and accessories, may not be eligible for return unless they are damaged or defective.